• We are thrilled to announce that we are now offering free next working day delivery service to all our valued customers across the UK! This means that you can receive your orders faster and enjoy a seamless shopping experience with us.
• Customers in remote areas, Ireland, and Northern Ireland can still enjoy our products, but delivery charges may apply. Reach out to our customer support team for more information on the available delivery options and associated costs.

All order placed before 2:00 pm “UK local time” will be dispatched the same day and orders placed after 2:00 pm will be dispatched next working day.

Shipment confirmation & Order tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

• XUK LTD. (www.xukltd.com) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• XUK UK LTD. (www.xukltd.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.
• You (the customer) will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions about our Returns, Refunds and Shipping Policy, please contact us:

• By phone number: +44 1274 299 011
• By email: xenonzuk@gmail.com
• By visiting this page on our website: https://www.xukltd.com/contact-us/